Compliance & Trust

Built for trust. Certified for Africa.

OPES Health Systems operates to the highest standards of regulatory compliance, data security, and service continuity — so your health data stays protected, sovereign, and always available.

OHADA
Compliant
AES-256
Encryption
99.9%
Uptime SLA
FHIR R4
Interoperable
Regulatory framework

Legal & regulatory compliance

1. OHADA Legal Framework

OPES Health Systems SARL is incorporated and operates under the Organisation pour l'Harmonisation en Afrique du Droit des Affaires (OHADA) Uniform Acts. Our commercial contracts, data processing agreements, and corporate governance comply with the OHADA Uniform Act on General Commercial Law (AUDCG) and the Uniform Act on Commercial Companies (AUSC).

2. Cameroonian Health Data Regulations

Patient health data processed through the OPES Platform is handled in accordance with Law No. 2010/013 of 21 December 2010 on Electronic Communications and Law No. 2010/021 of 21 December 2010 on Electronic Commerce in Cameroon. OPES commits to align Platform data handling practices within 12 months of any new sector-specific standard.

3. Ministry of Health 2026–2030 Alignment

All OPES products are designed to operate within the Cameroon Ministry of Health Digital Health Strategy 2026–2030, including:

  • Reporting structures compatible with the DHIS2 national health information system
  • Disease surveillance data formats aligned with national reporting requirements
  • Support for national health programmes (HIV/AIDS, malaria, tuberculosis, vaccination)
  • Facility classification and service taxonomy consistent with MoH standards

4. HL7 FHIR Interoperability

OPES implements HL7 FHIR R4 as the interoperability standard across all Platform modules. This ensures patient data can be shared between OPES systems, with national registries, and with partner health institutions in a standardised, machine-readable format without proprietary lock-in.

5. Bilingual Compliance

In conformity with the Constitution of the Republic of Cameroon, which recognises French and English as official languages, all OPES Platform modules are fully bilingual. Patient records, clinical forms, reports, and user interfaces are available in both French and English.

6. Data Sovereignty

On-premise deployment options are available for all OPES modules, ensuring that health facility data remains within Cameroon or within the customer's jurisdiction. Cloud-hosted services use data centres within the CEMAC region or with contractual data localisation guarantees.

7. Audit Trail & Accountability

The Platform maintains comprehensive audit logs of all user actions, data access, and clinical decisions. Logs are tamper-evident and retained in accordance with health facility statutory obligations. System administrators at your facility retain full access to audit trails.

Cybersecurity

Information security framework

OPES Health Systems operates a multi-layered cybersecurity framework that protects health data at every level — from identity to network, from storage to transmission.

Identity & Access Management
Multi-factor authentication (MFA), Single Sign-On (SSO), session management, immediate access revocation, and least-privilege principle per role.
Monitoring & Detection
Continuous security event monitoring (SIEM), anomaly detection, real-time alerts, and centralised logging with 24-month retention.
Incident Response
Documented incident response procedures, 24/7 on-call team, 72-hour data breach notification, and post-incident forensics.
Encryption
AES-256 for data at rest, TLS 1.3 for data in transit, per-module key management with automatic rotation.
Secure Development
Static code analysis (SAST), quarterly penetration testing, security reviews before each release, and OWASP Top 10 developer training.
Network Security
Network segmentation, web application firewall (WAF), DDoS protection, mandatory VPN for remote admin access, and environment isolation.
Business continuity

Business continuity & disaster recovery

In healthcare, system downtime can have direct consequences on patient lives. Our continuity architecture is designed to ensure health data remains accessible, even during a major incident.

RPO
Recovery Point Objective
< 1 hour
Maximum acceptable data loss
RTO
Recovery Time Objective
< 4 hours
Maximum operational recovery time
HA
High Availability
99.9%
Guaranteed uptime on critical services
DR
Disaster Recovery
Secondary site
Real-time data replication

High availability architecture

OPES Health OS critical services are deployed in active-active configuration with automatic load balancing. If a node fails, traffic is automatically redirected to healthy nodes with no perceptible service interruption for clinical users.

Backups & replication

Data is backed up hourly with 30-day retention for daily backups and 12-month retention for monthly backups. Data replication to the recovery site is continuous, with RPO under 1 hour. Backups are encrypted and tested monthly.

Offline & degraded mode

OPES Health OS supports an offline mode for facilities with intermittent internet connectivity. Critical clinical data is synchronised locally and replicated to the central server upon reconnection — allowing clinicians to continue working even without an internet connection.

Recovery plan & testing

A documented Disaster Recovery Plan (DRP) is maintained and tested twice yearly. Tests include full failover exercises, backup validation, and incident simulation. Results are communicated to relevant customers as part of their SLA.

Compliance Enquiries

For regulatory, compliance, or legal enquiries, contact:
OPES Health Systems SARL
Bonamousadi, Douala, Cameroon
Email: compliance@opeshealthsystems.com
Phone: +237 670 41 62 38